Privacy policy

SC ZEN PET CLUB SRL complies with the laws in force regarding data confidentiality; and SC ZEN PET CLUB SRL undertook not to transmit the personal data of the website users to third parties and to use them only for the purpose of establishing contact with its customers, as well as for the purpose of informing them about aspects related to the operation of the website , the company's offer and policy; and SC ZEN PET CLUB SRL does not encourage SPAM, does not provide your contact data to third parties (natural or legal persons), does not sell, does not offer, does not exchange e-mail addresses obtained through this site , does not disclose your e-mail address to other people who access the pages of this site, without your explicit consent.

SC ZEN PET CLUB SRL does not assume responsibility for the loss of information due to errors or possible security problems of the server that hosts our website, or the actions of third parties.

The purpose for which we collect and how we use your personal data

Our company collects data in the following cases:

1. If you are a customer or a potential customer of the Hotel:

We have an obligation to manage the personal data you provide us about you securely and only for the specified purposes.

1.1. To provide you with our services

We request data to provide you with our services:

– booking rooms and other services in our hotel; the basis for data processing is in this case the execution of a contract;

– accommodation in our hotel; the processing of personal data is done, in this case, based on a legal obligation

– enrollment in the loyalty program (optional), given that the basis of processing is the legitimate interest of the hotel;

1.2. To communicate with you

It is important for us to be able to communicate with you for various purposes, such as to find out what you think about our services.

Recipients of personal data

Recipients of personal data may be, as the case may be:

  • persoană (vizată) care a furnizat datele persoane or reprezentanții acesteia;
  • employees of SC ZEN PET CLUB SRL. who have access to your data in order to fulfill their duties, strictly within the limits of their professional and service competences;
  • societățile din cadrul aceluiași grup de societăți că S.C. ZEN PET CLUB SRL, reprezentanții legali / împuterniciți ai acesteia/acestora;
  • central and local public institutions/authorities, courts, police, prosecutor's office, etc.

SC ZEN PET CLUB SRL does not provide the data collected from users to third parties, without the express and prior consent of the users. According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of private life in the electronic communications sector. according to the General Data Protection Regulation no. 679/2016 (GDPR) and the subsequent legislation, SC ZEN PET CLUB SRL has the obligation to manage in safe conditions and only for the specified purposes, the personal data you provide us about you, a member of your family or another person.

According to Law no. 677/2001 and the General Data Protection Regulation no. 679/2016 (GDPR) and subsequent legislation, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision and the right to go to court.

At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of the data*. To exercise these rights, you can send a written, dated and signed request to SC ZEN PET CLUB SRL, str Toamnei 18, Bragadiru.

If some of the data about you is incorrect, please inform us as soon as possible. *Note: any person has the right to oppose, for legitimate reasons, the processing of data concerning him. This right of opposition can be excluded for certain processing provided by law (e.g.: processing carried out by financial and tax services, police, justice, social security). Therefore, this mention cannot appear if the processing is mandatory; any person also has the right to object, free of charge and without any justification, to the processing of his personal data for direct marketing purposes.

This privacy policy may change in accordance with changes in data policy legislation or based on changes to our services or organization from time to time. If we make material changes to this policy, we will post a link to the revised policy on the home page of our website. If we make significant changes that will have an impact on your rights and freedoms (for example, when we start processing your personal data for purposes other than those specified above), we will contact you before we start this processing.

To help you keep track of the most important changes, we'll include a change history below to acknowledge changes to the policy presence.

Last update: January 27, 2022